Pendency & Stay-Put Support for New York City Families
Parent Education Intake NYC is part of how Nexus Integrated Care works with schools, education administrators, and other authorized education partners serving children throughout New York City. When a student requires appropriate special-education support, our team can assist with intake, documentation review, provider coordination, and service implementation within Nexus’s capabilities and subject to applicable requirements and provider availability.
- Is This You?
When an Intake Review May Be Helpful for NYC Families
- Your child is moving from CPSE/preschool services to CSE/kindergarten and you are concerned about continuity of services.
- IEP services have been interrupted, reduced, delayed, or are not being implemented as expected.
- There is a disagreement involving your child's placement or special-education services.
- An impartial hearing or related due-process matter has been initiated or is being considered.
- You want to understand whether Nexus Integrated Care may be able to support your child's authorized service needs.
- Understanding Your Situation
What Is Pendency / Stay-Put?
Pendency, sometimes called “stay-put,” generally refers to protections that may allow a student to maintain the last agreed-upon educational placement and/or services while certain special-education due-process proceedings are pending. Whether pendency applies depends on the individual facts, educational history, documents, and legal circumstances of the case.
- Preparing to Reach Out
What to Have Ready
To help us review your inquiry efficiently, please gather any documents you have available. You do not need to have every item before contacting us.
- Current and prior IEPs or service plans
- Relevant CPSE/CSE notices, recommendations, or placement information
- Service records showing current or recently delivered services
- Any impartial-hearing, pendency, settlement, or related due-process documents
- Contact information for an attorney or advocate, if one is already involved
Our intake team will review the information you provide and contact you as soon as practicable, with same-business-day contact as the service standard.
- What Happens Next
How the Nexus Intake Process Works
- 01
Request an Intake Review
Provide basic information about your child, current services, transition or service issue, and the best way to reach you.
- 02
Intake Screening
Our team reviews the information to determine whether the matter appears to fit Nexus's service capabilities and whether additional documents are needed.
- 03
Follow-Up
A member of our team contacts you to discuss next steps. Where legal eligibility questions arise, families should work with their attorney or qualified advocate.
- Coverage
New York City Boroughs We Serve
Queens
Brooklyn
The Bronx
Staten Island
Pendency & Stay-Put Support Form
- Common Questions
Frequently Asked Questions
What is pendency or stay-put?
Pendency, sometimes called “stay-put,” generally refers to protections that may allow a student to maintain the last agreed-upon educational placement and/or services while certain special-education due-process proceedings are pending. Whether pendency applies depends on the individual facts, educational history, documents, and legal circumstances of the case.
How quickly will Nexus contact me after I request an intake review in New York City?
Our intake team will review the information you provide and contact you as soon as practical, with same-business-day contact as the service standard.
Do I need every document ready before contacting Nexus?
No. To help us review your inquiry efficiently, please gather any documents you have available, but you do not need to have every item before contacting us.
Does Nexus provide legal advice about pendency eligibility?
No. Nexus Integrated Care provides educational and service-related intake information and does not provide legal advice. Pendency eligibility is not automatic and depends on the individual facts, applicable documents, and legal process.
Does submitting an intake request guarantee services?
Which New York City boroughs does Nexus serve for pendency and parent intake?
- Get Started
Request an Intake Review
Ready to request an intake review for your child in New York City? Call our intake team or use the contact details in the sidebar, and share your child’s borough and current IEP status so we can review your situation efficiently.
